Dental Appointment & Office Policies

At East Abbotsford Dental, our team believes that the key to a good, respectful, and long-lasting relationship is clarity and consistency. In order to ensure that your next dental appointment is as pleasant and predictable as possible, we would like to give you an overview of our office policies. Please feel free to call us at (778) 300-2321 with any questions you may have.

Please understand that ultimately we need you to keep track of any upcoming dental appointments. As a courtesy, we send out hygiene reminders a few weeks before a requested appointment, and we make confirmation calls or emails two weeks before hygiene appointments. As well, we send a courtesy reminder a few days before all appointments. Although we make every effort to contact you before any appointment, it is ultimately your responsibility to ensure that you will be at your appointment unless other arrangements have been made in advance with our office.

Due to a continuous high demand for prime appointment times, we require a minimum of 2 business days’ notice per appointment should you need to reschedule or cancel your appointment. Because we value your time, we do not double book our clients. As such, your appointment is a valuable time that we have set aside, especially for you. Where insufficient notice is given repeatedly we may require you to prepay a deposit to reserve your next appointment.